Privacy Policy.

Scope

This policy applies to the Fuel Finder VIC website, installable web app, public forms and private owner administration area. It does not control the privacy practices of external websites, mapping services, fuel retailers or other services you open from Fuel Finder VIC.

Information we handle

Searches, location and journeys

You may search using a preset area, typed suburb or town, street address, journey endpoints or your device location. A device location is used to centre the requested search and is not saved to a Fuel Finder VIC user account, suggestions database or analytics record. Typed location and journey searches are processed to find coordinates or calculate a route.

Information saved only in your browser

Fuel type, search area, search size, filters, excluded brands, vehicle settings, enabled discounts and amounts, favourites, observed prices and private station notes may be stored locally on your device. Fuel Finder VIC does not receive these saved preferences unless they are included in a search request needed to provide results.

Anonymous usage totals

We may record a broad preset area, fuel type, event type and counts of filters and results. These records do not contain journey addresses, precise coordinates, contact details or an advertising identifier.

Suggestions and station updates

General suggestions contain the category and note you submit. Station updates contain the station, update category and factual details you provide. These forms do not request a name or contact details. Please do not include personal, customer, account, payment or confidential business information.

Commercial enquiries

If you enquire about advertising or sponsorship, we collect the business name, contact name, work email, optional phone number and website, relevant station or area, your message and consent so the owner can assess and respond to the enquiry.

Security information

Hosting and security providers may process standard technical request information. Fuel Finder VIC may turn a network address into a one-way, short-lived token to limit spam and abuse. Raw network addresses are not stored in the suggestions or analytics database.

How information is used

• Provide fuel searches, maps, location matching and journey comparisons.
• Remember choices on your device.
• Measure broad, anonymous service usage and identify unsuccessful searches.
• Moderate suggestions and station updates before anything is changed publicly.
• Respond to commercial enquiries and manage any resulting business relationship.
• Prevent abuse, protect the website and investigate operational problems.

We do not sell personal information, precise locations, routes or saved preferences to advertisers or sponsors. Paid placements do not receive access to individual visitor searches.

Service providers and disclosures

Fuel Finder VIC relies on service providers to operate the website. Depending on the feature you use, information may be processed by hosting and security providers, HERE for location search and routing, Resend for owner notification emails, and the owner’s email provider. Fuel-price information comes from Service Victoria; Fuel Finder VIC does not send your contact details to Service Victoria.

These providers operate under their own terms and privacy practices and may process information outside Australia. Information may also be disclosed where required by law, to protect the service or its users, or as part of a legitimate transfer of the website subject to appropriate protections.

Storage, security and retention

Anonymous usage records are designed to be removed after 90 days. Short-lived abuse-prevention tokens expire after their rate-limiting window. Suggestions, station updates and commercial enquiries are kept privately for review and response, and are deleted or de-identified when no longer reasonably needed, subject to legitimate business, legal, security or dispute-resolution requirements.

We use access controls, encrypted connections, limited collection, private moderation and other reasonable safeguards. No internet service can guarantee absolute security. Please avoid submitting information the website does not request.

Fuel Finder VIC may use browser storage and essential hosting or security cookies. It does not currently use third-party advertising cookies or sell cross-site behavioural profiles.

Your choices and rights

• Use a preset area instead of device location.
• Decline or revoke location permission in your browser settings.
• Clear saved Fuel Finder VIC preferences using the website’s reset control or your browser’s site-data controls.
• Avoid submitting optional suggestions or commercial enquiries.
• Ask about, correct or request deletion of information that can reasonably be identified as yours.

Because general suggestions do not request contact details, we may be unable to identify a particular anonymous submission without enough information to locate it.